Customer support in four steps and five days

Step 1:
√ RFI
√ Initial design approval
√ Specifications
√ Proof-of-concept testing

Step 2:
√ Electronic board validation
√ Recommended technical trade-offs
√ Camera design guidance

Step 3:
√ Discuss image calibration (thermal imaging/radiometry) with customer
√ Temperature calibration

Step 4:
√ Questions/answers
√ After sales support
√ Any other outstanding business